After right-clicking to download software, select "save link as" to save the file to your computer. Usually, it is saved in the Downloads folder. Make sure to choose a folder and remember which one you chose. Save the software... windows may not recognize the software and flag it as possibly unsafe, it's ok, the software is safe to download. Tell windows to proceed with the download.
Once downloaded, you can then install the software. Double-click the .exe file that you downloaded and follow the on-screen instructions to install the software. Midway through the installation, another installation will come up for the drivers. This will pause your initial installation, and must be completed in order to continue with and complete the original installation process. Once completed with the diver installation, your initial installation will continue, and complete.
There is also a link "Click Here to Download Software Manual"
This will help you with using the software. Note that you need to have a sample already recorded on your device for it to display any recordings.
If you need any assistance, you can call our office at 888-970-2999. Our office hours are 8 a.m. to 5 p.m. CST, Monday through Friday.